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Naturehike Hammock 2P NH15D001-D
Cara Melakukan Pemesanan Produk di web Hike n Run
- Pada halaman Produk,Pilih Variant/Warna(jika ada) Produk yang anda inginkan.
- Klik "Add to Cart" pada halaman produk yang anda inginkan
- Setelah pesanan masuk ke keranjang belanja, pelanggan dapat memilih untuk menambah pesanan barang lain atau langsung Checkout untuk proses selanjutnya
- Dalam proses checkout pelanggan diminta untuk login terlebih dahulu atau membuat registrasi baru.
- Kemudian pelanggan harus mengikuti 4 langkah checkout seperti berikut:
- Mengisi Data Customer : isi kolom dengan data yang benar terutama di alamt pengiriman yang lengkap
- Metode Pengiriman : Memilih jenis Expedisi / Jasa Kurir Pengiriman
- Kode Voucer : Masukan Kode Voucer untuk mendapatkan potongan harga (jika ada)
- Metode Pembayaran : Pilih Transfer Bank(BCA/Mandiri) atau Midtrans (Kartu Kredit Cicilan,Virtual Account,Go-Pay & Alfamart)
Kebijakan Pembayaran
Kami memberikan beberapa metode pembayaran:
- Pembayaran dengan Credit Cards : Visa and Mastercard
- Pembayaran dengan Transfer Manual
- Pembayaran dengan Alfamart
- Pembayaran dengan Go-Pay
Pembayaran melalui Transfer Bank harus melakukan konfirmasi pembayaran dengan mengirikan bukti transfer via Whatsapp ke 0819 3252 2648
Semua transaksi akan diproses dalam hari kerja Senin-Jumat Jam 08.00 - 15.00 orderan yang masuk di diatas jam 15.00 akan di proses hari esoknya.
Nomor Resi Pengiriman akan di kirimkan ke customer via Email yang terdaftar.
Kebijakan pengembalian barang, pengembalian dana (refund) dan pembatalan (cancellation)
Kami tidak melayani pengembalian barang kecuali apabila ada kesalahan dari pihak kami dan di luar dari yang sudah ditetapkan dalan syarat dan ketentuan pada halaman ini. Pengembalian barang yang terjadi di luar dari kesepakatan penyelesain masalah pembelian yang telah disetujui kedua belah pihak bukan merupakan tanggung jawab dan bagian dari pelayanan kami. Kami tidak bertanggung jawab atas barang yang anda kembalikan karena secara sah barang tersebut sudah menjadi hak milik dan tanggung jawab anda.
- Retur berlaku apabila barang yang di terima dalam keadaan rusak/cacat/aksesoris tidak lengkap.
- Refund berlaku apabila barang yang telah di pesan dan dibayar tidak ada stock dan akan kami kembalikan dlam bentuk Kredit Balance.
- Pembatalan Pesanan (cancelation) dibatalkan secara sepihak apabila:
- Anda belum melakukan pembayaran dalam waktu 3x24 jam setelah order atau atas permintaan pelanggan
- Kami belum menerima pembayaran anda
- Tanggal berlaku pada invoice untuk order tersebut sudah kadaluarsa
Cara Pengembalian Barang
1. Foto dan Kirim bukti produk yang cacat atau rusak admin kami akan memproses untuk refund maksiamal 1x 24 jam.
2. Barang / Produk harus memenuhi standar refund di syarat dan ketentuan.
3. packing produk dan kirimkan kepada kami. untuk ongkos kirim kami akan mengganti setelah produk dikirimkan beserta dana refund
Syarat dan ketentuan dapat berubah sewaktu-waktu, dan kebijakan untuk program ini sepenuhnya menjadi keputusan hike n run. Kami sebagai penyedia layanan akan selalu berupaya untuk terus meningkatkan kualitas pelayanan kami terhadap pelanggan.